Notes to parents:
We understand that the idea that your child wants to buy something on the internet a bit worrying so we will quickly explain it to you.
Your child is playing on an online world, with many other players, each player starts with a default rank, which comes with many features already, but not all of them, when purchasing a package to our server we reward your child with a higher rank or other features, depending on the package. This includes more features than the default rank or enables them to be able to get extra things within the network, therefore making the game experience more enjoyable.
All payments are processed and received via CraftingStore.
You will receive what you paid for when the payment comes through.
This can take up to 10-15 minutes, if your rank still does not show in the game after 10-15 minutes, please contact us. Please do not contact Mojang about concerns on payments, they have nothing to do with the payments to the SimpleCraft Network.
Our Refund Policy:
Since the items and ranks you receive when purchasing are Digital Intangible Items, there is a strict no refund policy.
Since you can not replace the time it took to assign you your rank, and/or give back the items you received no refunds will be granted.
This accounts even if you were banned, or muted.
Executing a chargeback/dispute will get your account banned from our server automatically.
We require personal information to prevent fraud or abuse of our systems.
Your details will never be given or sold to any company or organization outside from The SimpleCraft Network without prior notification, we strive to keep this information as safe as possible.
You will not receive any spam emails or similar, we may contact you in case we notice issues with your payment.
SimpleCraft is not in anyway affiliated with mojang or Microsoft. For questions please send a email to [email protected]